Introduction
Welcome to Wafu Bento (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sushi1.admiredminds.com, place orders, or interact with our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Place an order for our bento boxes or catering services
- Make a reservation or book an omakase experience
- Subscribe to our newsletter or marketing communications
- Contact us with inquiries or feedback
- Create an account on our website
- Request wholesale or retail seafood pricing
- Submit a catering inquiry or event booking
This information may include:
- Full name
- Email address
- Phone number
- Delivery or billing address
- Payment information (processed securely through third-party payment processors)
- Company name (for wholesale/catering inquiries)
- Event details and preferences
- Dietary restrictions and food preferences
- Any other information you choose to provide
Information Automatically Collected
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
- IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages viewed and time spent on pages
- Date and time of visits
- Clickstream data
- Device identifiers
We collect this information through cookies, web beacons, and similar tracking technologies.
Order and Transaction Information
When you place an order, we collect:
- Order details (items, quantities, special instructions)
- Delivery preferences and timing
- Payment transaction details
- Order history
How We Use Your Information
We use the information we collect for the following purposes:
To Fulfill Your Orders and Requests
- Processing and delivering your bento orders
- Coordinating catering services and events
- Scheduling omakase experiences and reservations
- Processing wholesale and retail seafood orders
- Communicating order status and delivery updates
To Improve Our Services
- Understanding customer preferences and trends
- Improving our menu offerings and services
- Enhancing website functionality and user experience
- Developing new products and services
- Analyzing customer feedback
To Communicate With You
- Responding to your inquiries and support requests
- Sending order confirmations and updates
- Providing customer service
- Sending promotional emails and special offers (with your consent)
- Notifying you of menu changes or new offerings
For Business Operations
- Maintaining records of transactions
- Preventing fraud and ensuring security
- Complying with legal obligations
- Enforcing our terms and conditions
- Resolving disputes
For Marketing Purposes
- Sending newsletters and promotional communications (with consent)
- Informing you about special events and seasonal offerings
- Providing personalized recommendations
- Conducting surveys and gathering feedback
You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our business, including:
- Payment processors (credit card processing)
- Delivery services and logistics partners
- Email service providers
- Website hosting and maintenance
- Analytics services
- Customer relationship management systems
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers
If Wafu Bento is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Law enforcement requests
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
- Compliance with regulatory requirements
With Your Consent
We may share your information with third parties when you give us explicit permission to do so.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve our services. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).
Types of Cookies We Use
Essential Cookies: Required for basic website functionality, including shopping cart and checkout processes.
Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information.
Functionality Cookies: Remember your preferences and choices to provide enhanced features.
Marketing Cookies: Track your browsing habits to deliver relevant advertisements and measure campaign effectiveness.
Your Cookie Choices
Most web browsers allow you to control cookies through settings. You can:
- Block all cookies
- Accept only certain cookies
- Delete cookies after browsing
Please note that blocking essential cookies may affect website functionality and your ability to place orders.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure payment processing through PCI-compliant processors
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection
- Secure data storage and backup systems
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this privacy policy
- Comply with legal obligations (tax, accounting, regulatory requirements)
- Resolve disputes and enforce agreements
- Maintain business records
When your information is no longer needed, we will securely delete or anonymize it.
Typical retention periods:
- Order and transaction records: 7 years (for tax and accounting purposes)
- Marketing communications: Until you unsubscribe or request deletion
- Customer accounts: Until account closure plus 1 year
- Website analytics: 26 months
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correction
You can request that we correct inaccurate or incomplete information.
Right to Deletion
You can request that we delete your personal information, subject to legal retention requirements.
Right to Restrict Processing
You can request that we limit how we use your information.
Right to Data Portability
You can request a copy of your information in a structured, commonly used format.
Right to Object
You can object to our processing of your information for certain purposes, particularly marketing.
Right to Withdraw Consent
Where we rely on consent, you can withdraw it at any time.
To exercise these rights, contact us at:
- Email: hiro@wafubento.com
- Phone: (949) 946-2054
- Mail: 555 Anton Blvd Ste 150, Costa Mesa, CA 92626
We will respond to your request within 30 days.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.
Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, payment processors, and delivery services. This privacy policy applies only to Wafu Bento. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know
You have the right to request information about the personal information we have collected about you in the past 12 months, including:
- Categories of personal information collected
- Sources of the information
- Business purposes for collection
- Categories of third parties with whom we share information
Right to Delete
You can request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale
We do not sell personal information. If our practices change, we will update this policy and provide an opt-out mechanism.
Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
To submit a CCPA request:
- Call our toll-free number: (949) 946-2054
- Email: hiro@wafubento.com
- Submit a request through our website contact form
We may need to verify your identity before processing your request.
International Data Transfers
Our services are primarily offered to customers in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending an email notification (for significant changes)
Your continued use of our services after changes become effective constitutes acceptance of the updated privacy policy.
Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Wafu Bento
555 Anton Blvd Ste 150
Costa Mesa, CA 92626
Phone: (949) 946-2054
Email: hiro@wafubento.com
Website: sushi1.admiredminds.com
Privacy Inquiry Response Time: We aim to respond to all privacy inquiries within 48 hours during business days.
Consent
By using our website and services, you consent to the collection, use, and sharing of your information as described in this privacy policy.
This privacy policy was last updated on December 4, 2025. We are committed to transparency and protecting your privacy.